Abstract – AOCRJ-V5I3P1

THE COMMUNICATION PATTERNS OF LEADERS AND
EMPLOYEES. EVIDENCE FROM
MEDIUM AND LARGE ENTERPRISES

Magdalena Zalewska-Turzy?ska
Chair of Management, University of Lodz, Poland,


Abstract:
Companies need to be effective. Determinants may be found in a whole range of organizational issues, starting with innovative techniques and technologies, through meticulous employee training, to time consuming financial analyses. Communication is the basic process of managing and leading a company. This is because the management of an organization is conducted by communicating with people – managers and employees in every position. If the communication process is performed successfully, the organization functions effectively. In contrast, when communication is poor, then problems and inefficiencies occur [Sinickas, 2001, p. 1-5]. Of course, communication cannot be treated as the only factor leading to the effectiveness of an organization, but if there is a lack of coherent communication, other factors will not make up for it, no matter how good they are. Therefore, the assumption is made that if managers and employees have a similar communication pattern then communication is efficient, promoting effective management of the organization.
The main aim of the article is to find if communication patterns of managers and employees differ. For this purpose, three types of communication were differentiated to describe it..


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