Abstract – AOCRJ-V3I1P1

Examine Conflicts in Industrial Relations & Collective
Bargaining context and its impact on Workers &
Organization Performance

Muhammad Asif Comboh
Head IR and admin, Kohinoor Textile Mills Limited

Abstract:
Purpose – to examine the causes of conflicts in industrial relations and collective bargaining context, and their influence on workers & organization performance, also to analyze the mediatory role of different stages of collective bargaining while resolution of industrial conflict.
Design / Methodology / Approach – sample size of this study was 350-participants, who were currently working in unionized environment, they were human resource and industrial relations professionals, workers, office bearers of labour union, belongs to textile, chemicals, oil & gas, fertilizer, home appliance, FMCG, airlines, automobile sector of Pakistan.
Findings – Data shows that all types of industrial conflicts are negatively associated with employee’s and organization’s performance. Comparatively two types of conflicts that are (1) inequitable gaps in salary and benefits; and (2) profitability sharing, have significantly negative impact on workers & organization performance.
Research Limitations / implications – after careful analysis of different nature of conflicts there is a need to put more efforts to explore the possible preventive methods and effective mechanism, which ensure the social justice and democracy at workplace, in order to eliminate negative impact of industrial conflicts and provide the guidelines for future labour legislations.
Originality / Value – to provide a better understanding and detailed analyses of different type of potential conflicts
causes and evaluate the mediating influence of different stages of collective

Key Words: – industrial conflicts, industrial relations, collective bargaining.

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